Speed to Lead
Every new lead contacted in under a minute. The AI follows up by call and text, every lead source lands in one inbox, and your staff can take over any conversation.
- Every lead in one inbox: Calls, texts and bookings from each source, together.
- AI follows up for you: Calls and texts new leads on your plan, inside calling hours.
- You can take over: Tap Take over on any chat. The AI stays quiet until you hand it back.
Frequently asked questions
Which lead sources can I connect?
Meta Lead Ads, Thumbtack and Google Local Services connect by signing in on their site. Any form or platform, such as Angi, can send leads through a webhook.
Does the AI follow up on every new lead?
Your follow-up plan can start by itself when a new lead arrives, once it is switched on for your account. You choose the steps, the waits and the channels, and everything stays inside calling hours.
What does the default follow-up plan do?
It calls the lead right away, sends a text 5 minutes later, calls again the next day, and ends with a final text two hours after that. If there is still no reply, the lead is marked Not reached.
When does the plan stop?
As soon as the lead answers the call, replies by text or says STOP, or when you set the lead's outcome by hand. The rest of the plan is cancelled.
What if the same person comes in twice?
If they come in again within the window you set (30 days by default), their open lead is updated instead of a second one being created.
What if nobody picks up the call?
If it reaches a voicemail, the agent leaves a short message asking them to call you back, the call is reported as voicemail, and the plan moves on to its next step.
Can the AI reply when a customer texts back?
Yes. When the customer replies, the follow-up plan stops and the AI text agent answers, checks the ZIP code, offers open times and books the visit.
Can my staff take over a conversation?
Yes. Tap Take over on any chat and the AI stays quiet on that customer's whole thread. Hand it back whenever you like.
What happens when a customer says STOP?
Everything stops for that contact, on every channel. Texts also end with how to opt out.