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myownline

AI Receptionist

Every call and text answered, 24/7. It checks the ZIP code against your service area, books the visit, and brings in a person when it is needed.

  • Answers every call and text: It picks up when you can't, even outside your hours.
  • Checks the area, books the visit: ZIP code first, then open times from your calendar.
  • Brings in a person: Where transfer is on. Danger calls get 911 advice first.

Frequently asked questions

Does it answer outside my business hours?

Yes. It picks up when you can't and offers the next open times from your calendar. Your hours load on every call, and it never invents hours of its own.

What does it ask a caller?

It asks one question at a time: what they need, the 5-digit ZIP code of the property, the time that suits them, their street address and their full name. Then it submits the appointment request.

How does it know if I serve the caller's area?

It checks the ZIP code against the service areas you set up before offering any time. You add your ZIP codes when you set up your business details.

Will it quote a price over the phone?

For painting, no. It explains that the price depends on the space, the surfaces and the finishes, and offers a free, no-obligation consultation instead. It only shares a price that is in your business FAQ.

What if a caller describes an emergency?

It tells them to hang up and call 911, never offers a routine appointment, and makes sure someone from your team calls them back.

Can it connect a caller to a person?

Where transfer is turned on, a person is briefed first. If nobody can take the call, the caller goes back to the agent. Otherwise it arranges a callback.

Can I keep my phone number?

Yes. Forward your unanswered calls to your agent, with step-by-step codes for the major US carriers, or claim a new number in the dashboard.

What do I get after each call?

The call is saved with its recording, a transcript and a short summary. Calls, texts and bookings from the same customer sit together in one inbox.

Can I try it before real customers call?

Yes. During setup you can talk to your agent by voice or chat and hear how it answers. You claim a number and choose a plan only when you are ready to go live.