Plumbing
A ready-made agent for plumbing companies. It answers when your plumbers are on a job, checks the ZIP code, books the service appointment and never guesses a price over the phone.
- ZIP code first: It checks your service area before offering a time.
- Books the service appointment: Up to three open times from your calendar.
- Danger gets 911 advice: A gas smell, a burst pipe or active flooding: no routine appointment is offered.
- Only your service area: Outside it, the caller is told so
- Request submitted: A technician calls before the visit
- Prices only from your info: Only your business FAQ is quoted
- 911 advice, then a callback: Your team calls them back
- A person, or a message: Transfers when live transfer is on
- You just add: Business name, Services, Hours & time zone, Areas / ZIP codes, Calendar, Phone number. Then test it by voice or chat before any real customer calls, and go live.
Frequently asked questions
Can the agent answer calls for a plumbing company?
Yes. It answers as your business, asks for the ZIP code first, offers open times from your calendar and submits the service appointment request. You add your business details, such as your name, hours and the areas you serve, then test it by voice or chat before any real customer calls.
Which plumbing services does it offer?
You choose your services in setup, so it only offers what you do. If a caller asks for something you have not listed, it does not promise it.
Will it quote a price over the phone?
It never makes up a price. It only shares a price or range that is in your business FAQ. Otherwise it explains that the cost depends on the problem and the work needed, and offers an service appointment instead.
What if a caller describes an emergency?
For a gas smell, a burst pipe, active flooding or exposed live wiring, it tells them to contact emergency services (911) right away. It never offers a routine appointment, and confirms that someone from your team will call them back.
Does it answer when I can't, such as after hours?
Yes. It picks up when you can't and offers the next open times from your calendar. Your hours load on every call, and it never invents hours of its own.
How does it know if I serve the customer's area?
It checks the 5-digit ZIP code against the service areas you set up before it offers any time.
Can it connect a caller to a person?
Yes, when live transfer is turned on for your line: it connects the caller right away. When it is off, it takes the caller's name, number and the reason, and your team calls back.
What happens after it books a visit?
It submits an appointment request, and only says so once the booking really goes through. A technician then calls the customer before the visit to get a little more context on the job and make sure the time still works. If a customer wants to change a visit on a call, the agent says it can't be changed from there and your team will call to reschedule it.
Can I keep my phone number?
Yes. Forward your unanswered calls to your agent, with step-by-step codes for the major US carriers, or claim a new number in the dashboard.